IT and Infrastructure

Business operations are driven by various applications and IT infrastructure. As most of the IT staff are hanging around with the same labor-intensive and mundane tasks RPA replaces as virtual support for the IT team and helps them to refocus on backing the business change activities, not on the IT operations.

IT support staff in any organization are highly qualified, highly trained, and highly valuable assets. But, support activities like System Administration tasks, running diagnostics, and system checks, managing patch processes, backups, etc are currently handled manually. As these tasks are time-consuming and tedious, the company cannot afford more time or budget to increase the headcount to handle such highly valued and skilled tasks. As the tasks are already very complex, the company cannot think about working on business improvement or changing the flow of the projects.

With the advent of RPA technology, such manual processes can be automated using a virtual workforce that can handle a large volume of data in less time and with the highest accuracy. Companies can optimize their IT and infrastructure resources through attending or unattended bots.

Also, RPA processes can free up labor-intensive user actions and administrative tasks for more intellectually demanding activities. This way, the team can shift their focus on more innovative and decision-making activities.

Case Studies

Windows server management

A healthy windows server increases the quality of your business. With Windows server management in place, a company can monitor server security to user management, SQL management, initial server setups, and server migration. Windows server management is again a very time-consuming task that seeks error-free output.

With integrating RPA into the management, a large number of servers can be monitored in less time and more accuracy. For example, the server migration process is a very tedious job that requires the proper transfer of data. If a virtual bot is used for such a migration process, it can easily migrate all the servers as per the rules and guidelines in a time-efficient process.

Database management

Database management is an interface between data and the end-users. This interface can be used for storing user’s data, retrieving data, adding, updating deleting, or altering the data while taking appropriate security measures. When there is a huge volume of data to be stored, the amount of manual processing becomes too tiring and can lead to risky errors.

With RPA in the picture, data repository tasks like data cleansing, normalization, data wrangling, etc. can be handled with ease and with more efficiency. Also, such data related tasks require special treatments for different situations which marks the importance of a bot even more significant. Say, for example, if we want to create an employee database for our company, a simple bot can help update the data, retrieve the data as and when required, and alter the data as per requirements, making the complex process easy to handle along with time-saving and accurate results.

Storage management

Storage management is a software solution that optimizes the use of storage devices which can be either a hardware or IT system, from desktop computers to mainframes to large server networks. Along with this, it also protects the integrity of the data for any media covering aspects of security, virtualization, or more.

As the process seems to be very complex, robots can help the operating system map files into physical media and access such files via the storage devices. Robots can help reduce labor costs, improve the quality of data storage, and reduce the turnaround time making the entire storage management more efficient.

Network management

By keeping your computer network healthy, you can keep your business healthy. This is exactly what Network management helps you with. It is a software for administering and managing computer networks providing services like fault analysis, performance management, provisioning of networks, and maintaining the quality of service.

But the challenges faced by Network management is handling the complex process to achieve an error-free network. Also, it should work with multiple network management tools making this whole process even more complex.

The main functionality of RPA bot is to handle such a complex process and make the entire management system easy and error-free. This process becomes cost-effective and qualitative with bots taking care of the networks.

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