Cisco Unified Call Manager (CUCM) installation

Industry - Leading System Integrator
Implementation Time - Within 4 WEEKS*

Some of the key challenges were:

  • The process involves substantial manual handling and high operating costs
  • The process requires constant supervision and co-ordination between many departments
  • Involvement of professional skilled resource for the completion of the process
  • There were very high chances of making an error
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Our Solution

The solution was created to make individual work steps more efficient through the use of RPA bots which can significantly improve its process.

  • The bot reads the excel file with the list of machines to install CUCM
  • Bot carries out validation and looks for required data, identifies unmatched data and other validations were performed
  • The CUCM installation on the validated data is then started by Bot
  • Also, the installation is monitored until it is successfully completed.

Automation Benefits

Our client obtained some prime benefits from a comprehensive RPA solution that sustainably optimized the process.

  • 100% automation effort taken by the bot
  • No error (0%) in the process
  • Reduction of manual efforts by 15%
  • Faster processing time – 50% of reduction
  • Employee’s resource was used to deal with complex and value-added operations

Want to learn more about how our solutions can help you?

Talk to our expert and see how you can get started.

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