Invoice Processing Automation

Some of the key challenges were:

• Directed and manually processed by multiple support teams
• Massive lead time to complete invoice validation and due diligence
• Manual correlation of complex multiple data sources
• 1000+ types and 100000+ invoices to process manually have a high human error rate
• Multiple applications involved in the process, such as legacy systems, web portals, email and excel, etc.

• Bot extract data from various sources such as portal, email, and FTP location.
• Bot extracts the data from invoices using OCR and performs data validation + checks.
• The bot logs into the required applications and completes the transaction as per the processes request type
• Once the process has completed successfully by the bot then emails the completion report

• 12000 Man days of effort saved annually.
• The degree of successful throughput increased
• Reduced processing and QA checking times
• Significant improvement of Service Levels
• Significant reduction of operational costs
• Quality improvement to 0% error relative
• Higher standardization of process
• 24/7 operation
• Reduction of over-reliance on skilled FTE
• Improved Customer experience