Our Solution
We designed and developed a solution to automate the cash application process using RPA software bots based on customer payments.
- Bot download the files received in the mailbox
- Bot identifies files types and retrieves data appropriately, saving it on excel in a standard predefined format.
- Bot conducts the appropriate formatting for the data and verifies it.
- After data is uploaded to the Oracle Cash application by the Bot
- Bot produces a report and sends it to the appropriate stakeholders
Automation Benefits
Here are some benefits of the process after using the RPA solution that helped the customer develop substantial confidence.
- Robotization level: 100% of the task was automated
- Reduction of errors to 0% was seen
- Significant reduction in manual labor
- Processing time was faster
- Workers were reassigned to perform higher-value tasks
- Operational quality was improved
- Maintains a high degree of consumer satisfaction