Business-wide process automation using the RPA Maturity model

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Four stages to success using the RPA maturity model

Simply beginning is ineffective.

Many businesses make the fatal error of thinking that everything will go according to plan if you simply begin. 
However, learning about robotic process automation is the best way to get started. It not only ensures that the proper processes and automation tools are selected by progressing through the four maturity stages but also that the process automation is in line with the overarching technology and business goals, the organization's specific and infrastructural needs, assurance of information security, the definition of best practices for automation, as well as the assurance of support and maintenance. 

Maturity Stage 1 - Assessment & Evaluation

It is advised in the early stages of the RPA journey to become familiar with automation technology. The scanning opportunity is the next step in an RPA assessment, which looks into its potential and possible application areas. It involves determining which processes are candidates, which application areas are appropriate, and whether RPA is necessary for the organization. if there is an equivalent amount of transactions, and where it can deliver value.

Maturity Stage 2-  Piloting

Piloting starts as soon as maturity stage 2 is attained.
Initially, it will frequently take the shape of a hybrid kind of process automation, where people and robots collaborate. where employees may actively operate the software robot to assist them.

Maturity Stage 3-  Ramp-Up & Scaling

The move to maturity stage 3 ensues when the piloting has been completed successfully. The firm "codifies" the information learned in the "first phase" to advance on its automated route. An RPA Center of Excellence (CoE) is established to support automation adoption and serves as a conduit between automation specialists and process stakeholders. Coe also outlines the best practices for automation which include process selection, infrastructure setup/maintenance, security management, application lifecycle management, and license management. The business is leading initiatives for change management and is aware of the advantages of automation. Based on the experiences from the earlier phase, the automation-savvy employees of the specialist departments can identify potential automation options.

Maturity Stage 4-  Rollout & Integration

When an organization reaches Maturity stage 4, it has progressed a step along the road to automation. Where RPA is integrated into the organization's digital landscape, governance, security management, KPI dashboards, and application lifecycle management processes are fully automated. These processes are maintained with little or no manual effort. In this phase, RPA is sustainably embedded and institutionalized in the enterprise architecture.  This indicates that RPA is recognized as a tool inside the organization, integrated into the initial study of development initiatives, and considered in people planning. With maturity stage 4, the conditions have been set to assure the viability and high scalability of the RPA portfolio produced in the various departments.

Final Verdict

The maturity model supports the business-wide scaling and deployment of RPA. For that number of considerations must be made, and certain conditions are established, setting the objectives, creating the infrastructure, supplying the resources, institutionalizing the automation, and keeping track of its development. The maturity model assists in successfully implementing RPA inside the organization and making effective use of it. In short: It provides a roadmap for the successful business-wide automation of processes.

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