In the IT industry, Robotic Process Automation (RPA) has gained widespread recognition. It is one example of how the pandemic propelled a particular technology forward.
When the pandemic entered, the businesses were forced to operate with a less workforce resulting in a severe need for automation.
It was clear that RPA should be used because of its capability to efficiently complete high-volume repetitive and process-based transactions.
As we approach the middle of 2022, let us see how this technology will shape the coming years.
Essential trends that will define automation in the coming years
1. Continuous Discovery will be important
2. CIOs will be mandated to implement RPA
3. Center of Excellence (CoE) unit will emerge
4. Hyper-Intelligent automation solution for cognitive activities
5. Bots will become more effective with semantic automation
6. Low-code platforms gaining popularity
7. RPA services in non-tech sectors will grow
8. SMBs & Mid-Market sectors will boost usage of RPA
9. Upgrading non-tech workforce skills for RPA Job
Continuous Discovery will be important
Continuous discovery is a method of using automation technologies to monitor the ongoing performance of the whole organization and process transformation actions to maintain
the process's quality in an optimized condition.
Think about how most businesses operate right now. Where employees at every level spent more time on different applications. Employees have to concentrate on taking the required actions to complete it quickly. Even when a method is followed, new situations will be developed that need the addition of new phases to the process.
This is where Continuous Discovery allows us to adjust, improve and monitor the processes especially while dealing with modifying conditions. So that organization can maintain resiliency and accomplish business objectives.
CIOs will be mandated to implement RPA
In all firm where digital activities are accelerated, the CIO is in charge of boosting IT performance. Identifying the most current technology and tools the business can use to become a digital leader is also on the list of tasks.
In the coming years, many companies will start their RPA journey to increase from 53% to 72% based on the Deloitte survey.
This is adequate evidence of the RPA mandatory for CIOs committed to digital transformation.
Center of Excellence (CoE) unit will emerge
The key unit or team in any business that acts as the forerunner of specific technology or process is known as a CoE or Center of Excellence.
RPA CoE can be put into practice to maximize Return on Investment, setting governing structure assuring that processes are adhering to internal procedures and external compliance standards, etc.
Within the company, training, service, and assistance are additional responsibilities of the CoE that make it easier for end users to interact with RPA specialists.
Hyper-Intelligent automation solution for cognitive Activities
To minimize cognitive effort and workload for human employees, a Hyper-intelligent automation solution is required in businesses.
Hyper-intelligent automation is an excellent example, the integration of RPA and AI, OCR & BPM technology solutions allows the organization to relieve a large portion of cognitive activities that would otherwise need a lot of human intervention.
With this, they can increase productivity significantly while minimizing errors and downtimes thanks to Hyper-intelligent automation powered by RPA workflows.
Bots will become more effective with semantic automation
The definition of semantic is the addition of meaning to a language or a system of reasoning.
RPA bots will be able to comprehend processes through the use of semantic automation, and they will be able to modify the program internally to speed up and streamline workflows.
To effectively accomplish the desired outcome, the RPA would continuously enhance and optimize the process.
Low-code platforms gaining popularity
Without coding skills, low-code platforms let non-technical business specialists build software in the areas where they excel.
Such Platforms allow users to create drag-and-drop programs without having to know any code at all.
RPA is the brains behind such low-code platforms. They come in the form of drag-and-drop actions that can start processes.
The ultimate effect will be a significant decrease in effort for developers and non-tech users.
RPA services in non-tech sectors will grow
RPA was formerly thought to be only useful in a limited number of businesses, those related to information technology and high-tech sectors.
RPA can also be used to automate operations in all non-tech businesses, including HR, capital markets, banking, insurance, and eCommerce.
In these non-tech sectors, RPA usage or service is expected to grow in the coming years.
SMBs & Mid-Market sectors will boost usage of RPA
RPA usage is also anticipated to skyrocket in the SMBs and mid-market sectors over the next few years.
The drop in commodity software prices, ease of access to automation software, and the worldwide push toward automation have facilitated RPA's availability and affordability for SMBs and mid-market companies.
Upgrading non-tech workforce skills for RPA Job
Organizations across all sectors are confronting the problem of upgrading their workforce to be competent in implementing and handling RPA solutions.
If an organization's non-tech workforce is upgraded to become digital workers they can serve as a bridge between RPA processes and human position requirements.
Globally, 86% of workers want their companies to provide them with new skill opportunities by uipath research.
Business executives see the value in this and are ready to spend
in upgrading their workforce's RPA skills. As a result, organizational productivity and efficiency are increased.
