What is RPA?
Robotic Process Automation (RPA) is a software tool that automates human activities that are rule-based, manual, and repetitive. They work by replacing the actions of an actual human interacting with the software applications to perform tasks such as process standard transactions, data entry, or respond to simple customer service queries. Robotic Process Automation works in place of Full-time Employee (FTE).
What are the benefits of RPA?
RPA is cost-saving as the processing effort which is automated. With RPA there is a significant improvement in service level as 24/7 operations can be done. The customer acknowledges ‘Improved Customer experience’. There is a significant reduction in operational costs to half as RPA is working in place of FTE. It also improves the Quality and scalability rate of the company. With FTE there were chances of high error rate but with RPA 0% error rate can be achieved. RPA can be improved staff retention –as the human resources are reduced to high volume low-value work to focus on complex/higher value work only. With RPA there is guaranteed high ROI (Return of Investment) as higher standardization of process is used.
What are the failures of RPA?
We already posted a detailed level case study on failure modes of RPA.
Why Process Assessment is important before automating any business process?
As many organizations are implementing RPA in their automation journey, only a few have experience in adopting RPA culture at large scale and building RPA capabilities in-house. Because of this lack of understanding, many organizations are attempting to implement large scale RPA transformations that are liable to costly mistakes.
Because with few processes RPA can do it alone but in complex areas like solution design, which involves figuring out which combination and patterns of capabilities to apply to processes in order to create excellent efficiency.
Some companies implement RPA without the support of the IT team. However, it’s important to ensure that RPA systems are part of the IT team so an overall business strategy can sync in terms of scalability, security, reliability, fault tolerance, and continuity. A lack of interaction with the IT team can be costly and time-consuming, as there is a risk that RPA pilots might not integrate with existing business process management systems developed by the house. So, we should use the Process Assessment Tool to avoid unnecessary damages and RPA failures.
Process Assessment Tool, the tool shows you the results of using RPA in your company, i.e. will RPA benefit in your company or not?
What is Process Assessment Tool?
Process Assessment Tool can pin out the complexity in the specific process of RPA and give the result in words. Process complexity is checked on the basis of application type, standard input, no. of screens, and VDI/Citrix. Process Assessment Tool can calculate the full-time employee (FTE) money by per hour. The Assessment tool estimates the hours saved by RPA by working in place of Full Time Employees. It also calculates the benefits of having RPA in your company. Process Assessment Tool gives the results and recommendations for RPA in your company.
How the Process Assessment Tool will work?
After you have inputted the detailed information about the work process you want to automate and clicked submit, the Process Assessment Tool will give you the results of ‘what percent of process complexity is there, how much FTE saving is there and what are the benefits of Robotic Process automation in your company,’ in minutes.
Process Assessment tool benefits
· Immediate Results for Return of Investment (ROI): Our Process Assessment Tool analyzes data and understands more quickly, with immediate recommendations and Options, for you to get the ROI of automation faster.
· Complete Process Visibility and Results: Process Assessment Tool points all your business processes and requirements – including the most and least common alteration. With a complete blueprint of your processes, it’s easier to recognize and analyze the most efficient paths and discover opportunities that you may have failed to notice.
· Increases flexibility: You can operate the Process Assessment Tool anywhere, anytime, to check the eligibility of the work process that you want to automate.
WISHING YOU A VERY HAPPY AUTOMATION JOURNEY IN YOUR ORGANISATIONS USING PROCESS ASSESSMENT TOOL.
